Connecting to Your Cloud Desktop to an iPad

Thank you for choosing Horizon Private Cloud vDesktop.  Prior to accessing your cloud desktop, you will need to install the Citrix Receiver.  The following instructions are for Windows, Mac, iPad, iPhone and Android devices. Once installed on your device, you can access your desktop with the credentials provided to you.

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If you need Customer Service support, we can be reached through:

 

Installing Citrix Receiver from Google Play for Android Phones

  1. Open Google Play Store
  2. Perform search for Citrix Receiver
  3. Tap install
  4. Tap accept & download
    1. install length depends on connection speed
  5. Once downloaded, locate Receiver app shortcut on phone
    1. Launch receiver app
  6. Tap ‘Set up my enterprise apps’
  7. Enter address provided for accessing desktop
  8. Enter the following to finish adding your account
    1. Username: provided in email
    2. Password: provided in email
    3. Domain: enter ‘hpc’
  9. Tap ‘portal.horizonprivatecloud.com’ account
  10. Available applications are displayed.  You can access them two ways,
    1. Stream application directly by tapping application.
    2. Tap vDesktop, when desktop displays tap application you want to run.
  11. Once application is running, you can access available options by tapping toolbar.

When finished, simply leave account to log off.

 

Installing Citrix Receiver from Google Play for Android Tablets

  1. Open Google Play Store
  2. Perform search for Citrix Receiver
  3. Tap install
  4. Tap accept & download
    1. Install length depends on connection speed
  5. After installation is complete, either
    1. Open directly from Google Play Store
    2. Locate shortcut on tablet screen
  6. After opening Receiver enter the following
    1. Address: enter address provided for accessing desktop
    2. Username: enter username provided
    3. Password: enter password provided
    4. Domain: enter hpc
  7. Tap Apps tab on right side of Receiver home screen
  8. To launch particular application or vDesktop
    1. Tap application listed to place on Receiver home screen
    2. Tap application placed on home page to launch
      1. To remove app from home page, press and hold application and select Remove from Homepage
  9. When application is running, use toolbar tab with down arrow to access available options for receiver

When finished, log off account by tapping logout on the upper right hand of screen.

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